STRONG AUTHENTICATION

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At Washington Federal, protecting your personal and financial information has always been one of our top priorities. We're taking that one step further when we launch an additional layer of protection with the release of Secure Sign On.

Secure Sign On
Secure Sign On provides an additional layer of security that will change the way you login to our Online Banking service. These changes will provide even greater levels of protection against fraudulent attacks such as phishing, spoofing, key logging and identity theft. All users will be required to select challenge questions and answers, select a unique image and create a personal description for the image that is only known by you. Each time you login thereafter, the image will appear to verify that you are on Washington Federal's Online Banking site before entering your password.

The final level of the new security is the authentication of your computer. This is optional to you as a customer. By agreeing to automatically register the computer you use for Online Banking, you help to streamline your signon process, while also making it more secure. If our system detects a suspicious login due to an unfamiliar computer, it will automatically present the challenge questions that you selected.

Once the new layers of security are in place, GETTING STARTED IS EASY!

Step 1: Login using your USER ID.

Step 2: Select a picture from the image library.

Step 3: Create a personal description for the image.

Step 4: Select your challenge questions and provide your answers.

Step 5: Select whether to register your computer. Only register personal computers that you frequently use and are not available for public use.

It's that easy! The next time you logon to our Online Banking service, Washington Federal will recognize you and display the image and personal description you selected. This new security feature is designed to further protect you and your online accounts.

If you have questions about Secure Sign On, email us at info@washfed.com or call (724) 222-3120.