IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS, YOU MUST NOTIFY US AS SOON AS POSSIBLE  

Telephone us at
724-222-3120 or write us at:
Washington Federal Savings Bank
Checking Department
77 South Main Street
Washington, PA 15301-0511

If you think your statement or receipt is wrong, or if you need more information about a transfer on the statement or receipt, we must hear from you no later than 60 days after we made available the FIRST statement on which the error or problem appeared.

(1.) Tell us your name and account number.

(2.) Describe the error or transfer you are unsure about, and explain as clearly as you can why you believe there is an error or why you need more information.

(3.) Tell us the dollar amount of the suspected error.

We will investigate your complaint and will correct any error promptly. If we take more than 10 business days to do this, we will re-credit your account for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation.